Who's Who in eLearning?

Have you ever wondered about the person behind the voice on the other end of the phone?

Theresa Walker, Technical Services Manager
Theresa works closely with the Director of eLearning Services to prioritize and complete related technology projects and provides ongoing support for these projects. Theresa also helps troubleshoot and resolve Blackboard technical problems for faculty and students and oversees the data transfer process between Colleague and Blackboard. She also manages technical staff and researches best practices, solutions and products related to eLearning technologies.

Tia Roebuck, Program Coordinator
Tia coordinates and supervises the promotion of online courses for the college. She oversees communication with the campus community and general public through the management of the eLearning Services website and printed materials. Tia also coordinates various eLearning projects and manages and implements the eLearning orientation every semester. Additionally, she oversees the daily operations of the eLearning office.

Eileen Flage, Senior PC Analyst
Eileen provides technical support for Blackboard to online and campus-based students and faculty. Some of Eileen's job duties include: setting up Blackboard courses for online and on-campus courses, updating and maintaining the eLearning Services website and providing technical support for faculty, staff and students via telephone, email, in-person and online.

Solomon Gherezgher, PC Analyst
As Program Assistant, Solomon provides assistance and support with all aspects of the eLearning Services office. He facilitates the eLearning General and Instructor-led orientation sessions each semester, he oversees classes and events in the interactive classrooms on campus and he provides Blackboard support until 9:30 PM Monday through Friday.