eLearning Services has been working with Blackboard to rectify the problems we have encountered since the upgrade to Service Pack 13 (SP13).
Resolved: Problem opening
and deleting Discussion Board threads
Opening discussion threads can take up to 3 minutes, and deleting discussion threads take a VERY long time and may result in error messages.
Opening discussion threads can take up to 3 minutes, and deleting discussion threads take a VERY long time and may result in error messages.
Status: This issue has been resolved.
Issue: Interface
color scheme is not consistent
You will notice that the color scheme on various Blackboard pages are not consistent (some banners are blue and others are gray, some text is black, other text is white).
You will notice that the color scheme on various Blackboard pages are not consistent (some banners are blue and others are gray, some text is black, other text is white).
Update: We
have updated most of the interface colors, but have a few places where there is
light colored text on a light colored background, which makes it impossible for
the end user to read. We have found unreadable text in the inner menu
pages of the Roster Manager, and Insert/Edit image and Insert/Edit Media on the
Content Editor tool bar. If you identify pages that have unreadable text,
please email us so that we can be sure these pages are corrected.
Status: We are working with Blackboard to
resolve this issue.
New Issue: Browser
Inconsistencies
We are finding that some features in Blackboard operate inconsistently in different web browsers. For example, cut and paste (Ctrl-C/Ctrl-V) functions work differently in Firefox version 17 than in Firefox version 22 and 23.
We are finding that some features in Blackboard operate inconsistently in different web browsers. For example, cut and paste (Ctrl-C/Ctrl-V) functions work differently in Firefox version 17 than in Firefox version 22 and 23.
Solution/Workaround:
For the time being,
Google Chrome has tested to be the most stable web browser for the current
version of Blackboard. We suggest you use the Chrome browser until
we have more stable information on the various versions of Firefox. You
can download the Chrome web browser here.
Note: Internet Explorer is still NOT recommended and
will not be supported.
New Issue: Calendar
Does not Load
We have noticed that the calendar does not load for some users. This problem is directly related to the number of courses to be loaded on the calendar. For those people who only have a few courses, the calendar will load with no problem. For those people who have “lots” of courses, the calendar will either take a long time to load or does not load at all.
We have noticed that the calendar does not load for some users. This problem is directly related to the number of courses to be loaded on the calendar. For those people who only have a few courses, the calendar will load with no problem. For those people who have “lots” of courses, the calendar will either take a long time to load or does not load at all.
Status: We are working with Blackboard to resolve
this issue.
Thank you for your patience as we work through these issues.
