Thursday, May 5, 2016

Problem Submitting Final Grades in Blackboard

We are currently experiencing issues with submitting final grades through Blackboard. If you have submitted your final grades using Blackboard, please resubmit them using Owl Link. If you have not yet submitted your final grades, please use Owl Link when doing so.

Faculty will be notified as soon as this issue is resolved.

Wednesday, March 9, 2016

7 Tips To Beat Short Attention Spans In eLearning

Check out this useful article on tactics to compete with short attention spans:

7 tips to help you beat short attention spans in eLearning, so that you can design eLearning courses that stick and cater to every member of your audience.   read more


Monday, March 7, 2016

WileyPLUS Down March 3 - 5, 2016

eLearning Services received notification on March 5th that WileyPLUS experienced a recent service interruption. If you use WileyPLUS in Blackboard, please be aware that students were unable to access Wiley products between March 3rd and March 5th.



We are writing to confirm that the WileyPLUS service interruption which you were previously notified about has been resolved. The service interruption began at approximately 5:00 PM (US Eastern Time) March 3rd and lasted until approximately 8:45 PM (US Eastern Time).
As a result of this interruption, customers were unable to access their course materials and assignments in their WileyPLUS classes.
We are sending this email to any instructors who have access to one or more WileyPLUS classes so that you may notify your students if you choose.
We are investigating the root cause of this service interruption and will post an update on yourWileyPLUS course homepage once more information is made available.
The following is a list of how-to documents which may be helpful after access to WileyPLUS has been restored
• Extend an assignment’s due date
• Reset a student’s access to a timed assignment
• Allow access to a single student after the due date
• Post a notification to your students 
• Clear your cache  (Clearing your temporary cache and cookies is always a good practice when returning to a site that was experiencing difficulties)

Thank you and we apologize for any inconvenience.
Sincerely,

The WileyPLUS Team
www.wileyplus.com

Monday, February 8, 2016

ALERT: Log-in Problems Sunday, February 7, 2016

Please be aware that due to unforeseen circumstances, students and faculty were unable to log in to Blackboard this Sunday, February 7th between the hours of 2:00 a.m. and 1:15 p.m.

This issue has been resolved, and students and faculty should now be able to log in. However, please be mindful that students were unable to log in to submit assignments or complete assessments for most of the day on Sunday, February 7th.

Please contact eLearning Services if you have questions.

(301) 546-0463

Friday, October 30, 2015

caution sign
eLearning has been advised of a default test option that allows students to view each question on a test after it has been submitted. The default setting is “Score Per Question” and is listed under “Show Test Results and Feedback to Students” in the Test Options. This has allowed students who have completed the test to access their submitted test and view the questions and in some cases those students are allowing students who have not taken the test to view the questions on the test. To remove this feature you will need to uncheck this option when deploying the test (unless you wish for students to be able to see the text for each question after submission). The image below shows where you need to uncheck to remove this option.


uncheck option in Bb
click image to enlarge

At this time, there is no way to remove this as a default so we wanted to make you aware that it is there. Blackboard has created an enhancement request on our behalf to ensure product development sees our desire for the functionality to remove this as a default.

Wednesday, October 28, 2015

SafeAssign Lag in Blackboard

caution sign
Please be advised that there was recently a SafeAssign issue on October 18th. This problem resulted in slowness in returning SafeAssign reports. While this problem has been resolved and all Originality reports should have been processed at this time, we just wanted to make you all aware of this issue. Following is a message from Blackboard containing additional details:

On October 18th, 2015, Blackboard SafeAssign began experiencing slowness in returning Originality Reports to Blackboard Assignments with SafeAssign enabled. The Blackboard Team was made aware of the issue on October 20th, and on October 21st, implemented a fix to the SafeAssign Central Service to remedy the issue.
As of the writing of this bulletin, nearly all Originality Reports have been processed and returned to end users' Assignment submissions. We expect the SafeAssign service to be performing fully within 4-6 hours of this bulletin being published.
As always, please feel free to contact eLearning Services should you have any questions or concerns, or if you continue to experience slowness in returning originality reports.

Thursday, May 21, 2015

Reminder - Fall 2015 Course Sites

This is a reminder that your Fall 2015 Blackboard course sites will be created 45 days before the start date of the course. You must be listed as the instructor on record in Owl Link for this to occur.