Monday, August 20, 2018

Starting December 31, 2018, Blackboard Instant Messaging (BBIM) will no longer be available, as Blackboard has discontinued this service. It is recommended that Bb Collaborate be used in lieu of BBIM.  For more information on Bb Collaborate, click here.

For faculty who choose to use BBIM this fall 2018 semester, there is a known issue where new users cannot download the BBIM file to install the product on their laptop or computer from the Quicklinks, Course Tools area.  Faculty must invite unregistered users via the BBIM application on their computer by following these instructions:
  1. Open BBIM on your computer or laptop. 
  2. Go to the View menu and make sure that "Show unregistered classmates" is checked.

3.      Go to the Classmates tab and expand the "Without Blackboard IM" list for your course.  You can then click on the envelope to invite the unregistered users. 

4.      You can enter an optional message to send to the students in the “Your Message” box.

An email will be sent to students with a link to create an account and download BBIM to their computer.